Email me[at]andremduarte.com
I am experienced Network/Security Engineer with a demonstrated history of working in the Information Technology & Services industry for more than 11 Years!
Monitor, Prevent, and Stop attacks on our cloud infrastructure.
Automate highly scalable and resilient cloud operations that can be executed with no customer downtime;
Perform blameless root cause analysis on outages and ensure action items are done;
Fix resiliency problems wherever they are in the product, or collaborate with product teams to do it;
Monitor customer infrastructure, measuring availability and system health;
Collaborate with customer support in recovering from escalated outages;
Troubleshoot complex incidents in highly distributed systems;
Shorten time to detecting by improving the accuracy of alarms;
Troubleshoot cloud platform related issues;
Provide solutions and alternative approaches, negotiating with customers the best ways to overcome issues;
Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis;
Bridge with R&D issues and defect priorities to be a part of our Cloud’s continuous improvement process;
Designing a secure and scalable infrastructures using Sophos Products;
Highlight and documenting all projects in details;
Resolved security vulnerabilities by analyzing using SIEM concepts such as correlation (Solarwinds SEM);
Planning, testing, and introduce new systems into the infrastructure;
Server Security Hardening, using best practices;
Cordinate the Team, and guide them;
Conduct and organize meetings with customers and/or external stakeholders to discuse future plans to improve their network/security;
Database troubleshooting and optimization;
Software Testing and Penetration;
Version Control Systems using TortoiseSVN;
Identifying configuration and/or software bugs;
Designing our network and clients networks using diverses topologies; Design and implement a monthly security patching cycle for our 300+ Clients; Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis;
Maintenance of the entire infrastructure of Groupement des Mousquetaires in Portugal; Deployment of solutions using business class hardware: HP, Dell; Network Configuration and management;
As a Techie, my main hobby is improving my Home-Lab using diverse technologies.
My main interests are travel (and I hope I get my brevet next year!), listening to random music, building and learn new technologies!
Farming! (True Story!)
Drone Pilot